New Delhi. Quick-commerce company Blinkit has launched a 10-minute ambulance service in Gurugram, a move that aims to revolutionize emergency medical transport. The announcement was made by Blinkit’s CEO, Albinder Dhindsa, on X (formerly Twitter). Dhindsa revealed that the company plans to expand this service to other major cities in India within the next two years.
The ambulances will be equipped with essential medical equipment, including oxygen cylinders, Automated External Defibrillators (AEDs), stretchers, monitors, suction machines, emergency medicines, and injections. Additionally, each ambulance will have a paramedic, an assistant and a trained driver onboard.
BLS Ambulances Also Available for Booking
Sharing further details, Dhindsa stated that five ambulances would begin operating immediately on the roads of Gurugram. Users can also book a Basic Life Support (BLS) ambulance through the Blinkit app, making it easier for those in need to access timely medical assistance.
Helping, Not Profiting: Dhindsa’s Vision
Dhindsa clarified that generating profit from this service is not the company’s primary goal. “Our aim is to provide this service at an affordable price for customers and invest in solving this critical issue for the long term. We are expanding this service cautiously, as it is both essential and new for us,” he said. He also emphasized that the goal is to expand the service to all major cities in India within the next two years. Dhindsa concluded with a call for cooperation, saying, “Let us do our part and always make way for ambulances. You never know when you might save someone’s life.”
Flat Fee and Limitations
As part of the promotional campaign, Blinkit shared an image showing a flat charge of ₹2,000 for the ambulance service. However, the company made it clear that this service is not suitable for newborns or patients requiring ventilator care. In the image, Blinkit staff members in uniforms were also shown alongside the ambulance
Mixed Reactions: Praise and Criticism
The announcement of Blinkit’s 10-minute ambulance service received mixed reactions on social media. Many users praised the initiative, calling it an admirable move to provide fast emergency response services. However, some critics raised concerns that Blinkit was capitalizing on a life-saving service, with a few calling the initiative “greedy.” A number of users expressed their belief that such services should be provided by the government, free of charge, and with standardized operations across the country. One user commented, “While what Blinkit is doing is commendable, we must also ask why the government is unable to provide basic, reliable ambulance services across India.”
Wave of MEMES sparked
The announcement also sparked a wave of memes and humorous posts on social media, as people reacted to the rapid response and pricing model of the new service.
