Mumbai: Thomas Cook (India) Limited, India’s leading omnichannel foreign exchange services provider, has unveiled a newly designed forex outlet in Kottayam, Kerala, marking a significant milestone in its retail expansion strategy. With this launch, the company has extended its foreign exchange network to 14 locations across the state, reinforcing its commitment to enhancing accessibility and customer experience.
Strategically located in the heart of Kottayam, the new store features a modern, spacious layout and upgraded support infrastructure aimed at delivering a seamless and elevated customer journey. The outlet is positioned to serve a diverse clientele, including leisure travelers, working professionals, and students—segments that form the core of the region’s forex demand.
Kottayam’s central location in Kerala, coupled with its proximity to key hubs such as Cochin International Airport and Infopark Kochi, makes it an ideal catchment for Thomas Cook India’s foreign exchange operations. The store is also expected to cater to neighboring towns like Alappuzha, a prominent tourist destination, and Thiruvalla, known for its strong NRI community.
The Kottayam outlet offers a comprehensive suite of forex products and services tailored to meet the evolving needs of today’s travelers:
- Prepaid Travel Cards in collaboration with Mastercard and Visa:
- Borderless Travel Card: A newly launched multi-currency card supporting 12 global currencies, ideal for holidaymakers.
- FX Enterprise Card: India’s first eco-friendly forex prepaid card, designed for business travelers.
- Study Buddy Card: A student-focused solution for overseas education expenses.
- One Currency Card: India’s first prepaid card with zero cross-currency conversion fees.
- Digital Forex Services for Kottayam’s mobile-first consumers:
- Forex App, Online Forex, 24×7 Forex on WhatsApp (live rates to end-to-end transactions), and V-KYC for seamless onboarding.
- Overseas Education Forex Solutions:
- Services include university fee transfers, living expense support, discounted airfares, excess baggage handling, insurance, and the Study Buddy Card.
- Currency Exchange:
- Availability of 26 global destination currencies.
- Overseas Remittance Services:
- ‘Send Money Abroad’ facility covering over 120 countries.
With this expansion, Thomas Cook India continues to strengthen its leadership in the foreign exchange domain, offering a blend of physical presence and digital convenience to meet the dynamic needs of Kerala’s outbound travelers.
